From Grocery-Shops to Grocery-Stops

Many recent changes in the Finnish society and in its socio-cultural environment have made it meaningful to grocery-shops start implementing a change, creating an alternative way for consumers to buy their everyday groceries. Online grocery market is above all a new service to meet customers new demands, but can be seen also as a possibility [...]

• Leadership, nettikauppa, online grocery market, palvelumuotoilu, palvelut, ruokakauppa, Service Design, services